Privacy Policy

1. Introduction

Alter Pathways ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered life simulation service. Please read this policy carefully.

2. Information We Collect

Information you provide directly:

• Email address and account credentials when you register
• Simulation prompts and scenarios you submit
• Payment information (processed securely by Stripe — we do not store card details)

Information collected automatically:

• Usage data (pages visited, features used, session duration)
• Device information (browser type, operating system)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process transactions and manage your account
• Generate AI simulations based on your prompts
• Send transactional emails (receipts, account notifications)
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your simulation prompts to train AI models without your explicit consent.

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud database provider with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Simulation history is stored in your account and can be deleted at any time from your account settings. We retain account data for as long as your account is active or as needed to provide services.

5. Third-Party Services

We use the following third-party services that may process your data:

• Stripe — Payment processing (subject to Stripe's Privacy Policy)
• Supabase — Database and authentication infrastructure
• OpenAI / AI providers — AI simulation generation (prompts may be processed)

6. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how users interact with the Service. You can control cookie settings through your browser, though disabling certain cookies may affect Service functionality.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at support@alterpathways.com.

8. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@alterpathways.com.